PLEASE READ THESE TERMS OF USE CAREFULLY BEFORE USING THIS WEBSITE. YOUR USE OF THIS WEBSITE CONSTITUTES YOUR ACCEPTANCE OF THESE TERMS OF USE (THE “TERMS AND CONDITIONS”).
We recommend that you print or save a copy of these Terms and Conditions for future reference.
1. GENERAL
Thank you for visiting RIOBEC.CA (“Website”). These Terms and Conditions apply to your use of this Website and to all purchases of products on this Website.
This Website is operated by RIOBEC., a company incorporated under the laws of
The terms "RIOBEC", "we", "us" and "our" used in these Terms and Conditions refer to Riobec. The terms “you”, “your” and “yours” used in these Terms of Use mean any person or entity researching, using or purchasing products on or through this Website.
This Website and its Content (as defined below) are intended solely for your personal, non-commercial use. Any use of this Website or its Content for purposes other than personal or non-commercial use is prohibited.
2. GUIDING PROVISIONS
These Terms and Conditions may be amended by us from time to time without notice to you. The most recent version of these Terms and Conditions will be posted on the Website, and you should always review these Terms and Conditions before using the Website to ensure that you understand the terms currently in effect and under which you are authorized to access this Website. If for any reason you cannot access these Terms and Conditions online, we can provide you with a copy of the latest version of the Terms and Conditions by email if you ask us to do so. Please send us an email at the following address: d.renaud@riobec.ca.
YOUR CONTINUED USE OF THE SITE AFTER THE POSTING OF ANY REVISIONS WILL BE DEEMED YOUR ACCEPTANCE OF THE MODIFIED TERMS. However, if you place an order through this Website, the Terms and Conditions applicable to the order in question will be the Terms and Conditions in force on the date you place your order.
3. INTEGRAL AGREEMENT
These Terms and Conditions (together with our Privacy Policy and any other terms and conditions appearing on the Website) constitute the entire agreement between you and us relating to the use of this Website and any products that you purchase on or through this Website, and, except as required by law, no representation, statement or inducement, whether oral or written, not contained in these Terms and Conditions shall have binding on us or on you. No additional or different terms shall impose any obligation on us, except as specifically agreed in writing to that effect by a representative of Riobec. No other representative has authority to waive these Terms and Conditions or to modify or add to them. Before using this Website, please read all cited documents carefully. Nothing in this paragraph shall limit or waive liability for fraudulent misrepresentation.
4.MINORS
This Website is not intended for children or minors under the age of 18 without permission from a parent or guardian You must be at least 18 years old to make a purchase on this Site Web.
5. GENERAL INFORMATION FOR ORDERS
It is possible to place orders on this Website. By placing an order with us, you (i) agree to purchase the products subject to these Terms and Conditions, (ii) certify that you are at least 18 years old, (iii) certify that all information you provide to us under of the order in question are accurate and true, and (iv) certify that you are an authorized user of the payment method indicated.
Our order process allows you to check your order and correct any errors before sending it to us. Please take the time to review and verify your order at each step of the ordering process.
An order is placed as soon as you click the "Pay Now" button on the "Review Order" page during the ordering process. When you click on the "Pay now" button, your order is sent to us. When we receive your order, an automated confirmation of receipt is sent to the email address you provided during the ordering process. This email will contain your order number and details of your purchase. A legal contract is then concluded for the sale and purchase of the products.
When you send us your order, we may carry out certain checks before processing the order. This may include, but is not limited to, verification of your personal details (such as your address) and payment details. By placing your order, you indicate your agreement in this matter.
6. PRICES AND FEES
Product prices displayed on the Website do not include applicable taxes in effect on the date in question. Shipping costs may be imposed on your order and, in such case, they will be indicated to you before your payment. Any other charges applicable to your order will also be displayed before your payment.
We accept several payment methods. We currently accept Visa, MasterCard, American Express, and Paypal.
The prices and products displayed on the Website are subject to change and we reserve the right to change them at any time without notice to you, provided however that, if you place an order for products on this Site Web, the price you will pay for the Products will be the price displayed at the time you place your order. The prices displayed on the Website are valid only at the time they are displayed.
The prices and
Although the Website has been created with care, it may happen that the pricing information on the Website is incorrect. We are under no obligation to supply you with products for which we have made a pricing error if that pricing error is obvious and easily recognizable. We reserve the right to cancel an order on which there is a price error.
Price Policy on Promotional Items:
If you place an order and an item goes on sale within 7 days of your purchase date, you can contact us for a refund equal to the difference between the price on your order and the price displayed online.Please note that no adjustment will be made if your order was placed more than 7 days before the promotion date
7. RIOBEC'S RIGHT TO REFUSE AN ORDER AND TO MODIFY OR CANCEL A PURCHASE
We reserve the right to modify or cancel any order as permitted by applicable law, including when:
- the product(s) are not available or are out of stock;
- we are led to believe that you are buying the product to resell it (you are not an ordinary consumer, but a reseller);
- your billing details are incorrect or impossible to verify;
- your payment has not been confirmed or authorized by our automated payment confirmation service;
- the price displayed for the product(s) was incorrect and the pricing error was obvious and easily recognizable; or
- we were unable to deliver to the address you provided.
8. SHIPMENTS, DELIVERIES AND RETURNS
We ship your orders Monday through Friday. Generally, we will ship your order within 24-48 business hours. However, there may be a delay of a few days between the receipt of your order and its dispatch depending on the volume of orders received and the availability of our products. If we expect an unusual delay in shipping your order, an estimated ship date will be emailed to you.
Please note that shipping dates, delivery dates, and processing times for returns and refunds are estimates only and are not guaranteed. However, we will deliver your products and process returns and refunds within the time limits imposed by law, unless prevented for reasons beyond our control. Risk of loss of products ordered on this Website passes to you upon delivery of the products. We now offer FIXED shipping rates
Our Return Policy:
We are unable to cancel the shipment of your products once they have been dispatched. However, if you are not satisfied with the products ordered after receiving them, for any reason (Ex: if the color or size does not suit you), and you wish to return the products and obtain a refund or a replacement, you have 30 days from the date your products were delivered. All returned items must be unused, in their original packaging and in resalable condition. You can submit your return request using our portal ''Return / Exchange Request''. Once your request has been approved, a prepaid Purolator packing slip will be emailed to you. All you have to do is print it out and affix it to your box. You can then drop off the package at the nearest Purolator dealer.
We will bear the return costs for the following situations:
- If there is an error in your command.
- If you received a defective item.
- If you wish to exchange sizes on an order of boots or shoes (For the first exchange only)
You will be charged a return fee of $15.00 per package for the following situations:
- You want to return a non-defective item and get a refund. In such a case, we will deduct these costs from your refund.
- You wish to make a size exchange on any item other than boots or shoes.
- You want to make a second size exchange on an order of boots or shoes (The return costs of the first size exchange are at our expense). In such a case, you must pay these charges before we ship your replacement.
**Please note that our 1st free exchange offer may NOT BE APPLICABLE for shipments from certain remote areas**
We will refund the full amount you paid for the returned products, less the original order shipping cost, less the shipping cost of the prepaid shipping voucher which will be sent to you depending on the reason for your return.
We may apply a deduction to the amount reimbursed in the event of loss of value of the products if you handle them unnecessarily, beyond what is necessary to determine their nature and characteristics. We reserve the right to refuse a return if we deem the item does not meet our criteria for merchandise in re-saleable condition.
If you return an item to us that is not in NEW condition and does not meet our policies, you will be required to pay the freight charges to get your item back.
You have the choice of receiving your refund by the original payment method or as a replacement.
All returns must be sent to the specified fulfillment center, which is the site from which your products were shipped to you.
Please note that in order for us to be able to process your return, we must receive the items within the specified 60 day time frame. So you need to factor in the time it takes for the carrier to get your items to our fulfillment center.
For additional information on returns, please contact us at web@riobec.ca.
Your legal rights: Please note that our Returns Policy is in addition to your legal right to cancel your entire order under the laws applicable to your jurisdiction. . You must return all items in the canceled order to us within the prescribed time from the date you notify us of your wish to cancel your order. We will refund the full amount you paid for your order within the prescribed period from the date we receive the returned products. We may apply a deduction to the amount refunded in the event of loss of value of the products if you handle them unnecessarily, beyond what is necessary to determine their nature and their characteristics.
For more information on this right and the model cancellation form, contact us.
9. WARRANTY FOR DEFECTIVE PRODUCTS
If the product(s) you purchased are damaged or have other defects in material or workmanship, please contact us by phone or email.Please note that this warranty does not apply to normal wear and tear, intentional damage, abnormal storage, alterations, repairs, misuse or any improper or unreasonable use. defective, we have the choice of offering you a refund, repairing the defective products or sending you replacement products free of charge.
If you believe in good faith that the RIOBEC shoes you have purchased are defective in materials and workmanship within 6 months from the date of purchase, please email service at RIOBEC's customers at web@riobec.ca indicating the following information: (a) order number (in the subject line), (b) concise description of the problem, (c) product photographs, ( d) delivery address for repaired or replacement products, and (e) proof of purchase (mandatory). Most of our boots and shoes are guaranteed against manufacturing defects for a period of 6 MONTHS.
If you purchased the products directly from a retailer, please contact them for more specific information on any warranties they may offer.
Please note that our warranty for defective products does not replace any rights you have under the laws applicable to your jurisdiction, nor any rights you have under those laws.
10. REMINDERS
You agree to cooperate fully with us and provide us with your assistance, to the extent reasonable, if we have to recall products, exclusively at the expense of RIOBEC. Please let us know if you know or suspect that there is a possibility that products may be subject to recall.
11. INTELLECTUAL PROPERTY RIGHTS: CONTENT
Except as otherwise indicated, the Website, its features, functionality, and all materials, including but not limited to images, text, graphics, logos, descriptions, data, artwork, designs, icons, photographs, video clips, sounds, files, presentations and related goodwill, software, specifications, advertisements, titles, names, Generated Content by the User (as defined below) and all other materials forming part of or displayed on the Website (collectively, "Content") are protected by copyright and/or database rights. and/or other intellectual property rights in force in Canada, and are owned, controlled and/or granted under license by RIOBEC, and each of their subsidiaries, divisions, branches, affiliates or companies having the same owners oh u subject to the same control (collectively referred to as “RIOBEC SUBSIDIARIES”).
“RIOBEC”, “Le Respect du Travail”, “La Botte des Boots” and all names, logos, product and service names, designs and slogans are community trademarks or trademarks trademarks belonging to RIOBEC SUBSIDIARIES or its affiliates or licensors. It is forbidden to use these brands without first obtaining written authorization from SUBSIDIARIES RIOBEC. Other trademarks, product names, company names, logos, service marks, trade names and other designations mentioned, displayed, cited or otherwise indicated on the Website are presented for informational purposes only and belong to their owners. respective.
Except in the case of authorization by the laws in force or within the framework of an authorization expressly granted by RIOBEC, you are prohibited from using, reproducing or copying (in particular on any
You are hereby granted a non-exclusive, limited, revocable license to view the Content on the Website, but only when you access the Website. No right, title or interest in any downloaded materials or software is transferred to you by downloading or copying.
The Content may contain omissions, errors, and may not be up to date. The Content is presented for informational purposes only and RIOBEC is under no obligation to update the Content. RIOBEC may, in its sole discretion, change, remove, update, modify or otherwise alter the Content, at any time and without providing notice to you.
Product images on the site are for illustrative purposes only. Although we take all possible measures to display colors accurately, we cannot guarantee that the colors displayed on your computer will exactly match the actual colors of the products. Your products and product packaging may differ from images on our Website.
12. USER GENERATED CONTENT
As used in this Section, (i) "User Generated Content" means Comments (as defined below), Posts (including Emails), data, information, text, music, sounds, photos, graphics, images, designs, icons, video or audio clips, files and any other material or content, (ii) the term " Comments” means comments, remarks, suggestions, criticisms, ideas, proposals and questions, and (iii) “Interactive Areas” means forums, blogs, chat rooms, message boards, display and other interactive areas where you or other users of the Website may post Comments, content, messages, materials or other materials on the Website.
IN GENERAL
By posting, distributing, sending or displaying User Generated Content on the Website, you:
- grant to RIOBEC a non-exclusive, royalty-free, perpetual, transferable, irrevocable, fully-paid, worldwide, sub-licensable right to use, copy, reproduce, modify, adapt, translate, distribute, publish , create derivative works of, display, perform, or otherwise disclose or incorporate into other works, User Generated Content, for any purpose and as permitted by applicable law;
- grant RIOBEC the right to use your name in connection with such User Generated Content, subject to the provisions of the RIOBEC Privacy Policy;
- represent and warrant that:
- you own and control all ownership rights in and to User Generated Content that you post or otherwise distribute, or you have the legitimate right to post and distribute such User Generated Content on or through this Website;
- such User Generated Content is true, accurate, complete, not misleading and does not infringe or violate any applicable laws or regulations; and
- the use, posting and display of such User Generated Content does not violate these Terms and Conditions, and does not and cannot violate the rights of, or infringe, any other person or entity; finally you
- grant RIOBEC the right to pursue, before any competent body, any person or entity violating the rights of RIOBEC or your rights under the law applicable to User Generated Content
User-Generated Content that you send is considered non-confidential and RIOBEC has no obligation to treat such User-Generated Content as constituting inside information. Without limiting the foregoing statements, RIOBEC reserves the right to use User Generated Content in any way it deems appropriate, including, but not limited to, deleting, rejecting or refusing to post it. RIOBEC is under no obligation to pay you any payment for User Generated Content or to attribute authorship to you. However, if under applicable law it is determined that you retain moral rights with respect to User Generated Content that you have posted on the Website, you agree to:
- not to require that personally identifiable information be used in connection with User Generated Content;
- not to oppose any action by RIOBEC aimed at the publication, use, modification or deletion of User-Generated Content; and
- disclaim and not claim or assert that you have any moral rights in and to the User Generated Content, to the extent permitted by applicable law.
INTERACTIVE AREAS
The Website may contain Interactive Areas. If RIOBEC plans to use such Interactive Zones, you are exclusively responsible for the use you make of these Interactive Zones, at your own risk.By way of example, without imposing any limitation, you agree when using an Interactive Area that you will not post, upload, transmit, distribute, store, create or otherwise publish the following :
- material that is sexually explicit, violent, disparaging, unlawful, defamatory, libelous, obscene, pornographic, indecent, lewd, harassing, or a threat or invasion of the privacy or publicity rights of any third party , abusive, rude, fraudulent or otherwise objectionable;
- materials promoting drug addiction, the use of tobacco or firearms;
- material that incites hatred, encourages or provides instructions to commit a crime, violates the rights of an individual or a group, gives rise to legal action or violates any applicable local law or regulation , state, national or international;
- materials that infringe any patent, trademark, trade secret, copyright or other intellectual or other property right of a third party;
- materials using the names or likenesses of individuals, living or deceased, or their property, without first obtaining their express written permission, or impersonating an individual, entity or otherwise constituting a misrepresentation your affiliation with that person or entity;
- advertising messages or links to other commercial sites;
- names, postal addresses, telephone or fax numbers, e-mail addresses, driver's licenses, social security numbers, national identity, passport and credit card numbers, or any other personally identifiable data of a user or any other third party;
- viruses, corrupted data or other harmful, disruptive or destructive files;
- materials unrelated to the subject matter of the Interactive Zones on which they are posted;
- materials communicating messages incompatible with the reputation of RIOBEC or otherwise constituting a violation of these General Conditions; and
- materials which, in RIOBEC's sole discretion, are objectionable, or which may expose RIOBEC, you or other users of the Website, to damages, lawsuits or any other liability
To the extent possible under applicable law, RIOBEC disclaims all liability for User Generated Content that you post, publish, display or upload, or for any loss or damage resulting therefrom. ensue, and RIOBEC declines all responsibility if you encounter errors, faults, defamatory messages, slander, omissions, false statements, obscenities, pornographic materials, profanity, racial or sexist slurs, or any other content posted, published, displayed or uploaded in violation of these Terms and Conditions. RIOBEC, which is only the provider of the Interactive Zones, to the extent permitted by law, disclaims all responsibility for the declarations, assertions and User Generated Content provided by its users on this Site. website. RIOBEC has no legal or contractual obligation to control, modify or monitor the User Generated Content posted, published, displayed or uploaded on the Interactive Areas, and makes no commitment in this regard.However, RIOBEC reserves the ability and right, in its sole discretion, to remove or edit any User Generated Content posted or stored on this Website, without notice and for any reason
Any use of the Website, including Interactive Areas, that violates these Terms and Conditions may result in the termination or suspension of your permission to use the Website.
COMMENTS
You agree that any Comments you post on this Website will not infringe the rights of any third-party, including but not limited to copyrights, trademark rights, privacy rights, publicity rights and any other personal or proprietary rights. You further agree that any Comments you post on this Website will not contain material that is libelous, defamatory, profane or obscene and that they will not be contrary to law. You are and will remain solely responsible for the content and form of any Comments you send or post to the Website.
13. THIRD PARTY CONTENT, LINKS TO THIRD PARTY WEBSITES
Responsibility for all content, products or services posted, transmitted or linked by third parties from the Website rests solely with the third parties from which such content originated. RIOBEC does not control, approve, sponsor or endorse the content, products or services of third parties appearing on the Site or linked to the Site, and we make no representations and disclaim all liability with regard to relates to the accuracy, completeness, timeliness, reliability or availability of any third party content, product or service. Links to third party content are provided for your convenience only. If you decide to access third party content, you agree that you do so at your own risk and that RIOBEC is not responsible for any loss or damage you may suffer as a result of the content, products or third-party services.
This Website may also contain links to third party services and resources. You acknowledge that (a) RIOBEC is not responsible for the content of any website accessed through a link or any link contained on a website accessed through a link, or any changes or updates to such website, and (b) RIOBEC is not responsible for any other form of transmission received from any linked website. RIOBEC provides these links to you only to facilitate your navigation and the presentation of any link does not mean that RIOBEC endorses the corresponding website. Any questions regarding such links should be directed to the provider of the relevant third party website.
14. ACCESS AND USE OF THE WEBSITE, ACCEPTABLE USE POLICY
By accessing the Website, you agree (i) to comply with all applicable local laws regarding privacy, online conduct and acceptable use and content, and (ii) the transfer and the processing of your personal data in Canada, in accordance with our Privacy Policy.
The Website is provided free of charge. You are responsible for taking all steps necessary to gain access to the Website and to ensure that all persons accessing the Website through your internet connection are aware of and comply with these Terms and Conditions.
We do not guarantee that the Website and its content will always be available or will never be interrupted. Access to the Website is permitted on a temporary basis. We have the right to suspend, withdraw, cease or modify all or part of the Website without notice.RIOBEC shall have no liability to you if, for any reason whatsoever, the Website is unavailable at any time or for any period
Although we take reasonable steps to update the information on the Website, RIOBEC makes no representations, attestations or warranties, express or implied, regarding the accuracy, completeness or updating of the Website.
ACCEPTABLE USE POLICY
By using the Website, you agree to comply with all standards set by these Terms and Conditions with respect to content and conduct. By way of example, but not limitation, you agree not to:
- modify, copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative works, use framing techniques, use, transfer or sell the information, products, services or Content made available to you or obtained from the Website, including, but not limited to, not involving the use of screen capture technology or any other similar activity;
- hack into the Website, the server(s) on which the Website is hosted, or any server, computer or database connected to the Website, or attack the Website via a denial of service attack or by distributed denial of service;
- modify another website in such a way as to falsely imply that it is associated or affiliated with the Website;
- damage, disable, overburden, transmit worms, viruses, Trojan horses, logic bombs or other items of a destructive nature, or interfere with the use or enjoyment of the Website by others;
- violate any law, rule or regulation in your jurisdiction;
- use any conduct, device, process, software, program, algorithm, methodology or routine, automatic or manual, including, but not limited to, a "computer robot", a " web spider” or any other similar process or functionality intended to harm (or attempt to harm), damage, disable or unreasonably overload the operation of the Website; or
- use the Website for any unlawful, abusive, offensive, harassing or objectionable purpose, to sell goods or services, to conduct or transmit surveys or contests, or for any other purpose prohibited by these Terms and Conditions.
ACCOUNT SECURITY
In connection with any part of the Website requiring the entry of a username and password, you are responsible for all use made of your account (with the username or corresponding password) and to ensure that all use of your account complies fully with the provisions of these Terms and Conditions. You are responsible for protecting the confidentiality of your username(s) and passwords, if any.
15. COPYRIGHT COMPLAINTS REPORTING POLICY, INFRINGEMENT NOTICE
If you believe in good faith that certain Content appearing on the Website constitutes an infringement of your copyrights, please provide the information requested below in writing. The procedure presented below serves exclusively to inform RIOBEC of an infringement of your copyrighted materials.
Please provide the following information in the following order (including section numbers):
- Clear identification of the works protected by your copyright that you claim are infringed;
- Clear identification of the materials that you claim infringe your copyrighted works, and information that will enable us to find those materials on the Website, such as a link to the materials constituting an infringement;
- Your contact details so that we can respond to your complaint, preferably with an email address and telephone number;
- Include the following statement: "I have a good faith belief that the materials claimed to be copyright infringing are not authorized by the copyright owner, its agent, or the law";
- The notice must be signed by the person authorized to act on behalf of the owner of the exclusive right to the material allegedly infringing
Notices of claims of copyright infringement on the Website should be sent by email or regular mail to:
RIOBEC
540 Boulevard Saint-Joseph
Gatineau (
Canada
We recommend that you consult with an attorney before sending any notice or response in this matter. Also, please note that you may be liable for damages (including, but not limited to, costs and attorneys' fees) if you make a misrepresentation of copyright infringement. .
RIOBEC will review and respond to all notices sent in accordance with the above requirements and applicable law.
RECIDIVIST OFFENDERS
In compliance with applicable law, RIOBEC has adopted a policy of revoking, in appropriate circumstances and at its sole discretion, subscribers or account holders deemed to be repeat offenders. RIOBEC may also limit or restrict access to the Website and/or close the accounts of users whom RIOBEC considers to be infringing the intellectual property rights of third parties, whether or not it is a repeated action, at the sole discretion of RIOBEC.
16. CASE OF FORCE MAJEURE
RIOBEC shall not be liable in the event of damage resulting from a delay or failure to deliver due to a case of force majeure, which includes any event that is unforeseeable, irresistible and beyond the control of RIOBEC, in particular in due to an act of God, an act for which you are responsible, an embargo or other action, regulation or request of a government, a fire, a power failure, a slowdown or other labor difficulties, war, riot, terrorism, delay in transportation, failures of transportation companies, inability to obtain labor , materials or production facilities required, or, without limiting the foregoing, any other delay beyond RIOBEC's reasonable control. If such a delay occurs, the approximate date given for delivery will be extended for a period equal to the period of time lost due to the delay. Your only remedy for all other delays and in the event of RIOBEC's inability to make a delivery, for any reason whatsoever, shall be the cancellation of your order for the products subject to the sending of a written notice to RIOBEC at for this purpose and a refund of the purchase price and any delivery costs (if we have already charged them to your card).
17.NO WARRANTY, DISCLAIMER
RIOBEC DOES NOT REPRESENT OR WARRANT THAT ACCESS TO THE WEBSITE WILL BE UNINTERRUPTED OR ERROR FREE, THAT ANY DEFECTS IN THE WEBSITE WILL BE CORRECTED, OR THAT THE SITE WEB AND THE SERVER(S) MAKING THE WEBSITE AVAILABLE ARE FREE OF BUGS, VIRUSES, TROJAN HORSES OR OTHER SIMILAR ELEMENTS, ALWAYS SUBJECT TO THE PROVISIONS OF SECTION 18(b) HEREIN. HEREUNDER, RIOBEC MAKES NO WARRANTIES OR REPRESENTATIONS REGARDING THE ACCURACY, SUITABILITY OR USEFULNESS, RELIABILITY OR COMPLETENESS OF THE WEBSITE, CONTENT, THIRD-PARTY CONTENT, COMMENTS, INFORMATION OR ANY OTHER MATERIALS OR MATERIALS APPEARING ON OR LINKED TO OR FROM THE WEBSITE. FURTHERMORE, EXCEPT AS PROVIDED IN SECTION 9 AND SUBJECT TO THE PROVISIONS OF SECTION 18(b), ALL PRODUCTS ARE PROVIDED "AS IS" AND RIOBEC DISCLAIMS ALL REPRESENTATIONS AND WARRANTIES WITH RESPECT TO THE PRODUCTS. >
NO PERSON (INCLUDING ANY AGENT, DISTRIBUTOR OR REPRESENTATIVE OF RIOBEC) IS AUTHORIZED TO MAKE ANY REPRESENTATION OR WARRANTY CONCERNING THE PRODUCTS EXCEPT TO APPLY TO SECTIONS 9, 17 AND 18 OF THESE TERMS AND CONDITIONS, AND YOU ACKNOWLEDGE AND AGREE THAT YOU HAVE NOT RELYED ON ANY OTHER WARRANTIES OR REPRESENTATIONS, PROVIDED THAT NOTHING IN THESE TERMS AND CONDITIONS SHALL LIMIT RIOBEC'S LIABILITY FOR FRAUDULENT MISREPRESENTATION.
18. LIMITATION OF LIABILITY
SUBJECT TO SECTION 18(b) BELOW AND TO THE EXTENT PERMITTED BY LAW, RIOBEC DISCLAIMS ANY RESPONSIBILITY FOR (A) ERRORS OR INACCURACIES IN THE CONTENT, INFORMATION OR MATERIALS APPEARING ON OR MADE AVAILABLE THROUGH THE WEBSITE, (B) ANY INJURY OR PROPERTY DAMAGE RESULTING FROM YOUR ACCESS TO OR USE OF THE WEBSITE OR ANY LINKED THIRD PARTY WEBSITE , (C) ANY UNAUTHORIZED ACCESS OR USE OF THE SERVERS HOSTING THE WEBSITE OR ANY LINKED THIRD PARTY WEBSITES, AND/OR PERSONAL DATA STORED THEREEN, (D) INTERRUPTION OR CESSATION OF TRANSMISSION TO OR FROM THE WEBSITE OR THIRD-PARTY WEBSITES, (E) BUGS, TROJAN HORSES OR OTHER SIMILAR MATERIALS, WHICH MAY BE TRANSMITTED ON OR THROUGH THE WEBSITE OR ANY WEBSITE OF THIRD PARTIES LINKED BY RIOBEC OR ANY THIRD PARTY, AND OR FOR LOSS OR DAMAGE SUFFERED AS A RESULT OF ONE OF THE SITUATIONS MENTIONED PREVIOUSLY, UNLESS SUCH LOSSES OR DAMAGES ARISED FROM A BREACH OF THESE TERMS AND CONDITIONS BY RIOBEC AND SUCH LOSSES OR DAMAGES WERE FORESEEABLE.
TO THE EXTENT PERMITTED BY LAW, NOTHING IN THESE TERMS AND CONDITIONS SHALL EXCLUDE OR LIMIT RIOBEC'S LIABILITY FOR DEATH OR PERSONAL INJURY ARISING FROM ITS NEGLIGENCE OR FRAUDULENT MISREPRESENTATION, NOR YOUR RELATIVE RIGHTS TO DEFECTIVE PRODUCTS OR PRODUCTS NOT CONFORMING TO THE DESCRIPTIONS PROVIDED, OR ANY OTHER LIABILITY WHICH THE LAW DOES NOT AUTHORIZE TO LIMIT. WE ARE OBLIGED (EXCEPT AS OTHERWISE INDICATED BY LAW) TO SUPPLY PRODUCTS THAT CONFORM TO ORDERS PLACED.
19.COMPENSATION
You agree to indemnify and hold harmless RIOBEC, its executives, directors, employees, agents, licensors, suppliers, service providers, manufacturers and distributors from any liability in the event of a claim , action, demand, charge, complaint, damages, losses, suits, costs and expenses (including, but not limited to, attorneys' fees) arising out of or relating to to: (a) your use of the Website; (b) any Content sent, posted or otherwise provided by you on the Website, to RIOBEC, and/or its agents, licensors or third party licensees; (c) your breach of any provision of these Terms or any statement you provide in connection with these Terms; and/or (d) your use of the Website or your purchase of any products or services from the Website RIOBEC reserves the right to assume exclusive control and defense of any claim subject to this Disclaimer. indemnification by you, in which event you will fully cooperate with RIOBEC in the enforcement of any available defence.
20. OWNERSHIP OF PRODUCTS
Title of the products ordered through this Website will pass to you when RIOBEC receives your full payment for these products.
21. APPLICABLE LAW AND JURISDICTION
These Terms of Service and the transactions governed by these Terms of Service shall be exclusively governed by and construed in accordance with the laws of the Province of
Any dispute related to or arising from these Terms of Use and/or transactions governed by these Terms of Use (including non-contractual disputes) will be subject to the exclusive jurisdiction of the courts of Quebec.
22. COORDINATES
If you have any questions regarding these Terms of Service, please direct them to the question section link or contact us at:
Riobec
540 Boulevard Saint-Joseph
Gatineau (
Canada
E-mail: d.renaud@riobec.ca
Customer Service Phone: (819) 770-5503
23. GIFT CARDS
RIOBEC Electronic Gift Cards purchased through this website (“Gift Card(s)”) can only be used to purchase eligible items on the riobec.ca website. Gift Cards cannot be used to make purchases in-store or on other RIOBEC websites. Gift Cards should be treated as cash. We are not responsible for the loss or theft of a Gift Card, or for the use of a Gift Card without the consent of the person to whom the card was issued. Gift Cards cannot be reloaded or redeemed for cash. Purchases made with a Gift Card will be deducted from the Gift Card balance and any unused balance may be used for future purchases. Where the purchase amount exceeds the Gift Card balance, the excess amount must be paid with another acceptable payment method. Gift Cards are not refundable, cancellable or exchangeable after purchase, except where required by law. Gift Cards do not expire.
Not all products on the Website can be purchased using a Gift Card and all discounts and
When you purchase a Gift Card, you grant us the right to send the Gift Card to the recipient's email address as soon as you place your order. At that point, we will have completed the delivery of this service and you acknowledge and agree that you cannot cancel your order.
24. Promo Codes
Some promotional codes may not be applicable on items already on sale or on certain items subject to non-standard shipping costs. We reserve the right whether or not to apply a promotional code to any item (e.g. clearance or promotion items). No promo code applicable on 3M respiratory protection products.
Some promotional codes CANNOT be combined (For example, you cannot combine two 15% promotional codes to get 30% off).
Personalized offers (mainly sent by email) may not be eligible for promotional codes.
25.
The
CREDIT IN STORE
Store Credit issued when Products purchased through the Website are redeemed for Store Credit pursuant to the Terms hereof (“Store Credit”) may only be used to purchase qualifying items on the Site Web riobec.ca. Store Credit cannot be used to make purchases in other stores or on other RIOBEC websites. Store Credit cannot be used to purchase Gift Cards. Any Store Credit available to you will automatically be applied to your next purchase. We are not responsible if Store Credit is used without your permission. Please note that Store Credit is non-transferable. Purchases made with Store Credit will be deducted from your Store Credit balance, and any remaining balance will be available for future purchases. Where the purchase amount exceeds the Store Credit balance, the excess amount must be paid with another acceptable form of payment. Store Credit does not expire.
26. GENERAL LEGAL PROVISIONS
These Terms and Conditions are effective unless and until terminated by either you or RIOBEC. You may terminate these Terms at any time, to the extent that they apply to you, by ceasing to use the Website. RIOBEC has the right to terminate these General Conditions at any time, immediately and without notice, and consequently to deny you access to the Website, for any reason whatsoever, in its sole discretion, provided however that all provisions of these Terms and Conditions relating to products you have already ordered and intellectual property, indemnification, disclaimer, limitation of liability and choice of law will survive the termination of these Terms and Conditions.
Except where otherwise indicated, the Website and the Content are presented solely for the purpose of promoting RIOBEC products available in Canada and the United States.
In the event that any part of these Terms and Conditions is held to be invalid or unenforceable, the invalid or unenforceable part will be amended consistent with applicable law and replaced with a provision that will reflect the original provision in to the greatest extent practicable, and the remainder of these Terms and Conditions will remain in effect.You may accept a printed version of these Terms and Conditions and any notices sent to you electronically or otherwise in any judicial or administrative proceeding based on or relating to these Terms and Conditions to the same extent and subject to the same conditions applicable to other documents and business records originally generated and maintained on a printed
We may provide you with notices relating to the Website and/or these Terms and Conditions by sending e-mail to your last known e-mail address, and any notice will be deemed given and received on the date it is given. transmission.
RIOBEC's performance of these Terms and Conditions is governed by applicable laws and legal process, and nothing in these Terms and Conditions shall relieve RIOBEC of its right to comply with requests or obligations imposed by the authorities. maintaining order.
© Riobec. All rights reserved.
Please note that we will not file a copy of the contract between us and you. You should save or print a copy of these Terms and Conditions for your own records.
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